+ How do I participate in One Last Call?

To participate, bring your old, unused mobile phone to the One Last Call phone booth. Donate your mobile phone to be recycled by putting it in the slot next to the payphone. Pick up the receiver, and record your one last call.

+ I don’t know what to say! What should I say?

Anything you like! Why not tell us a short story, a limerick, a haiku, or sing a song? Or, think about the environment you’re saving by participating. Do you have a message about climate change, for the scientists, or the politicians, or for the masses? It could be a message to an extinct species, or a future being? For your past or future self? Or to someone you can’t speak to anymore – a lost loved one? This could be the chance to say all those things you didn’t say to your ex-partner! Be creative, and have fun.

+ Are the messages anonymous?

Yes. While you are welcome to include your name in your message if you’d like to, the messages are identified by a number, not a name.

+ Should I prepare my message before hand?

Unless improvisation is your style, we recommend thinking about what you’d like to say before you come to the phone booth. Remember, it’s the last call you can make with that mobile phone so you want to make it a good one!

+ How do I find my message on the online archive?

Please take note of the time when you leave a message, in 24 hour time. This your caller ID. For example, the caller ID of a message left at 1:15pm will be #1315. On the website, look for the sound recording matching your caller ID, and press play.

+ Why can't I find my message on the online archive?

We’re not robots, so there will be a delay of up to a few days in the recordings being uploaded to the online archive. During this time we’ll also be screening the calls for inappropriate messages and omitting anything that might be offensive.

+ Can I leave more than one message?

You can come back and use the phone booth as many times as you like as long as you recycle a mobile phone each time. One recyclable phone = one message.

+ Will my personal information be at risk when recycling a mobile phone?

No. All mobile phones will be sent straight to Mobile Muster, where they will be dismantled and any data left on the phone will be destroyed. Find out more about the recycling process here.

+ How do I prepare my mobile phone for recycling?

We recommend backing up the data on your mobile phone and reformatting it before bringing it to be recycled, and keeping your SIM card. Find out more in this handy guide for how to remove data from different handsets from Mobile Muster.

+ Where did the One Last Call pay phone come from?

The One Last Call pay phone had a previous life in the Royal Melbourne Women’s Hospital! It was left in the building site before Carlton Connect Initiative took up residence, and was generously loaned to the project.

+ Can I participate from another city?

At this stage you can only participate on site at the Kathleen Syme Library and Community Centre in Melbourne.

+ Why is mobile phone recycling important?

Mobile phones are made of several rare earth elements that are harmful to the environment to access. If we all bravely hang up one unused device for good, we can reduce our reliance on mining and in turn help our planet. With a 98% recovery rate for materials such as plastics, gold, copper and rare-earth elements used to make mobile phones, that’s a lot of materials we can recycle!